Dear London Public Library,
I would like to complain about the abysmal internet you offer to your visitors. It is truly some of the worst internet I have ever used. When you have 70 or so people scattered throughout the library on laptops, all using the same internet connection, things tend to get bogged down — and that is why I’m writing this open letter to you. Once you get a few people on the network at the same time, it’s like using dial-up. Just loading Google itself takes 2 minutes.
And to that you may say, “well the internet is free, its open for anyone to use — where do you have the right to complain about it, you aren’t paying for it.” True, very true. But at the same time, why offer this service if it’s completely inept at working, let alone functioning at all. Faster internet isn’t that expensive, or hard to implement.
Look at Fanshawe for example. Hundreds of students all over campus, on laptops, and iPods, and other internet devices, all using one giant campus-wide network. It’s always consistently quick (albeit the odd time.) You can’t offer that to the small number of people who are using the internet to read the news and check emails? (Or Tumblr?)